> Returns/Refunds – Vulcanflamethrowers


Our policy is simple we don't accept returns. You ordered it we built it now it's yours. If there is an issue we caused we will fix it. 
Just because your significant other saw your credit card statement and wants you to return the flamethrower you purchased doesn't mean we are going to give you a refund. Because we do not give refunds.

To return your product for a warranty issue. You must first contact us at vulcanflamethrowers@gmail.com. DO NOT JUST SHIP YOUR FLAMETHROWER! We are not responsible for repairs or returning your flamethrower if it is shipped without arrangements being made first.The shipping address for warranty issues: 209 SE Douglas St, Lee's Summit MO 64063.

You will be responsible for paying for your own shipping costs even for warranty items. Shipping costs are non-refundable.  

All flamethrowers shipped for warranty items should be shipped by a trackable shipping service such as UPS or Fedex and must have shipping insurance. We don’t guarantee that we will receive your returned item.